Your Privacy Matters
This Privacy Policy explains how Nunterei, Inc. ("Nunterei," "we," "us," or "our") collects, uses, shares, and protects your personal information. We are committed to protecting your privacy and complying with applicable data protection laws including GDPR, CPRA, and other privacy regulations.
Table of Contents
- 1. Overview
- 2. Information We Collect
- 3. Legal Basis (GDPR)
- 4. How We Use Information
- 5. Information Sharing
- 6. CPRA Compliance
- 7. Your Rights (GDPR)
- 8. Data Retention
- 9. Data Security
- 10. Cookies & Tracking
- 11. Third-Party Services
- 12. International Transfers
- 13. Children's Privacy
- 14. Marketing Communications
- 15. Analytics & Tracking
- 16. Data Breach Procedures
- 17. Privacy by Design
- 18. Automated Decisions
- 19. Policy Changes
- 20. Contact Information
- 21. Controller & Processor Roles
§1Overview and Scope
1.1 Introduction. Nunterei operates a newsletter advertising marketplace that connects publishers with advertisers. This Privacy Policy applies to all personal information we process about you when you use our platform, visit our website, or interact with our services.
1.2 Data Controller. Nunterei, Inc., a Delaware corporation, is the data controller responsible for your personal information. Our registered office is located at c/o Registered Agent Solutions, 1000 N West Street, Suite 1200, Wilmington, DE 19801, United States.
1.3 Data Protection Officer. We have appointed a Data Protection Officer (DPO) to oversee our data protection strategy and ensure compliance with privacy laws. You can contact our DPO at:
Email: dpo@nunterei.com
Phone: +1 (555) 123-4567
Mail: Attn: Data Protection Officer, Nunterei, Inc., c/o Registered Agent Solutions, 1000 N West Street, Suite 1200, Wilmington, DE 19801
1.4 Scope of Application. This policy applies to:
- Visitors to our website and platform
- Registered users (Publishers and Advertisers)
- Newsletter subscribers
- Business partners and vendors
- Job applicants
1.5 EU/UK Representatives. As we don't have an establishment in the EU/UK, we have appointed representatives pursuant to Article 27 GDPR and UK GDPR:
EU Representative:
GDPR Local EU
Attn: Nunterei
1 Rue de la Paix
75002 Paris, France
Email: privacy-eu@nunterei.com
UK Representative:
GDPR Local UK
Attn: Nunterei
167-169 Great Portland St
London W1W 5PF, UK
Email: privacy-uk@nunterei.com
Notice at Collection (California)
We provide a detailed summary of data categories, purposes, and retention periods at the point of collection. View our comprehensive notice at nunterei.com/privacy-notice
§2Information We Collect
2.1 Categories of Personal Information. We collect the following categories of personal information:
Information You Provide Directly
Account Information
Name, email, username, encrypted password, phone number
Profile Information
Business name, newsletter details, audience demographics, bio
Payment Information
Billing address, tax ID, Stripe account details (no card numbers stored)
Communications
Messages, support tickets, feedback, reviews
Content
Newsletter content, campaign details, ad creatives, media kits
Verification Data
Government ID (when required), business documents
Information Collected Automatically
Usage Data
Pages visited, features used, click patterns, session duration
Device Information
IP address, browser type, OS, device ID, screen resolution
Location Data
Country, region, city (derived from IP address)
Analytics Data
Performance metrics, conversion rates, user journeys
Cookies & Tracking
Session cookies, authentication tokens, preferences, pixels
Log Data
Server logs, error reports, API calls, timestamps
Information from Third Parties
Authentication Providers
Profile information from Clerk (name, email, profile picture)
Payment Processors
Transaction details, payment status from Stripe
Analytics Services
User behavior data from PostHog
Public Sources
Publicly available business information, social media profiles
2.2 Sensitive Personal Information. We limit collection of sensitive personal information. We may process:
- Government-issued ID numbers (only when legally required for tax purposes)
- Financial account information (through secure third-party processors)
- Precise geolocation (only with explicit consent)
§3Legal Basis for Processing (GDPR)
3.1 Lawful Bases. Under the General Data Protection Regulation (GDPR), we process your personal information based on the following legal grounds:
Contract Performance (Article 6(1)(b))
Processing necessary to perform our contract with you:
- Creating and managing your account
- Processing transactions and payments
- Providing platform features and services
- Delivering customer support
- Sending transactional communications
Legitimate Interests (Article 6(1)(f))
Processing for our legitimate business interests:
- Improving and personalizing our services
- Conducting analytics and research
- Preventing fraud and ensuring security
- Marketing to existing customers (with opt-out)
- Enforcing our terms and policies
Consent (Article 6(1)(a))
Processing based on your explicit consent:
- Marketing communications to non-customers
- Non-essential cookies and tracking
- Sharing data with third parties (when applicable)
- Processing sensitive personal data
Legal Obligations (Article 6(1)(c))
Processing required by law:
- Tax reporting and compliance
- Anti-money laundering checks
- Responding to lawful requests from authorities
- Maintaining records for legal requirements
3.2 Balancing Test. When we rely on legitimate interests, we have conducted a balancing test to ensure our interests do not override your fundamental rights and freedoms. You have the right to object to processing based on legitimate interests.
3.3 Withdrawal of Consent. Where processing is based on consent, you may withdraw your consent at any time through your account settings or by contacting us. Withdrawal does not affect the lawfulness of processing before withdrawal.
§4How We Use Your Information
4.1 Primary Purposes. We use your personal information for the following purposes:
Service Delivery
- • Operating the marketplace platform
- • Matching publishers with advertisers
- • Processing bookings and payments
- • Providing customer support
Security & Compliance
- • Preventing fraud and abuse
- • Ensuring platform security
- • Complying with legal obligations
- • Enforcing our policies
Communications
- • Transactional notifications
- • Service updates and announcements
- • Marketing (with consent)
- • Support responses
Improvement & Analytics
- • Analyzing usage patterns
- • Improving user experience
- • Developing new features
- • Conducting research
We Do NOT:
- • Sell your personal information to third parties
- • Use your data for purposes incompatible with this policy
- • Share your data without legal basis or your consent
- • Make automated decisions with legal effects without human review
§6California Privacy Rights Act (CPRA) Compliance
6.1 CPRA Rights. If you are a California resident, you have the following rights under the CPRA:
Right to Know
Request disclosure of personal information we collect, use, disclose, and sell
Right to Delete
Request deletion of personal information we have collected from you
Right to Opt-Out
Opt-out of the sale or sharing of your personal information for cross-context behavioral advertising
Right to Correct
Request correction of inaccurate personal information
Right to Limit Use
Limit use and disclosure of sensitive personal information
Right to Non-Discrimination
Not be discriminated against for exercising your privacy rights
CPRA Disclosure Table
Category | Sources | Business Purpose | Shared With | Sold/Shared? |
---|---|---|---|---|
Identifiers | You, automatic collection | Account management, communications | Service providers | Shared for analytics |
Commercial Information | You, transactions | Transaction processing, analytics | Payment processors | No |
Internet Activity | Automatic collection | Analytics, personalization | Analytics providers | Shared for analytics |
Geolocation Data | IP address | Fraud prevention, compliance | Security providers | No |
Professional Information | You provide | Service delivery, matching | Platform users | No |
Important Notice:
We do not "sell" personal information for monetary consideration. We may "share" certain identifiers with analytics partners for cross-context behavioral advertising purposes. We honor Global Privacy Control (GPC) signals as valid opt-out requests under the CPRA.
6.2 Exercising Your Rights. To exercise any of your CPRA rights, please:
- Email us at privacy@nunterei.com
- Call us at 1-800-PRIVACY
- Submit a request through your account settings
- Have your authorized agent submit a request with written permission
We will verify your identity before processing your request and respond within 45 days. If we deny your request, you may appeal by contacting privacy@nunterei.com.
§7Your Rights Under GDPR
7.1 Data Subject Rights. If you are in the European Economic Area (EEA), UK, or Switzerland, you have the following rights under the General Data Protection Regulation:
Right of Access (Article 15)
Obtain confirmation of whether we process your data and access to your personal data and processing information
Right to Rectification (Article 16)
Correct inaccurate personal data and complete incomplete data
Right to Erasure (Article 17)
Request deletion of your data when no longer necessary or processing is unlawful
Right to Restriction (Article 18)
Restrict processing while we verify accuracy or when you object to processing
Right to Portability (Article 20)
Receive your data in a structured, machine-readable format and transfer to another controller
Right to Object (Article 21)
Object to processing based on legitimate interests or for direct marketing purposes
Additional GDPR Rights
- Automated Decision-Making: Right not to be subject to decisions based solely on automated processing, including profiling, which produces legal or similarly significant effects
- Lodge a Complaint: Right to lodge a complaint with your local supervisory authority. Find your authority at edpb.europa.eu(UK users: ICO)
- Appeals Process: If we deny your request, you may appeal by contacting privacy@nunterei.com. EU/UK users may also complain to their supervisory authority (ICO for UK, local DPA for EU).
- Withdraw Consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal
7.2 How to Exercise Your Rights. To exercise any of these rights:
- Log into your account and use the privacy settings
- Email our Data Protection Officer at dpo@nunterei.com
- Submit a formal request at privacy@nunterei.com
We will respond to your request within 30 days. Complex requests may take up to 90 days with notice.
§8Data Retention Schedule
8.1 Retention Periods. We retain personal data only as long as necessary for the purposes outlined in this policy and to comply with legal obligations. Our retention schedule:
Data Category | Retention Period | Reason |
---|---|---|
Account Information | Duration of account + 30 days | Service provision, recovery period |
Transaction Records | 7 years | Tax and accounting requirements |
Marketing Preferences | Until withdrawn + 3 years | Compliance with opt-out requests |
Support Communications | 3 years | Customer service quality, legal defense |
Analytics Data | 26 months | Service improvement, trend analysis |
Security Logs | 12 months | Security monitoring, incident response |
Legal Hold Data | As required | Legal obligations, litigation |
8.2 Data Minimization. We follow the principle of data minimization, collecting only what is necessary and deleting data when it is no longer needed. We conduct regular reviews to ensure compliance with our retention schedule.
8.3 Deletion Process. When data reaches its retention limit, it is either:
- Permanently deleted from our systems
- Anonymized so it can no longer identify you
- Archived securely if required by law
Important Notes on Retention
- • Backup Retention: Deleted data may persist in backups for up to 90 days
- • Criteria-based: Retention periods are aligned with legal and operational requirements
- • Right to Erasure: You may request early deletion subject to legal obligations
§9Data Security Measures
9.1 Technical and Organizational Measures. We implement comprehensive security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:
Encryption
- • TLS 1.3 for data in transit
- • AES-256 encryption at rest
- • Encrypted backups
- • Encryption in transit (TLS 1.3) and at rest (AES-256)
Access Control
- • Multi-factor authentication
- • Role-based permissions
- • Regular access reviews
- • Principle of least privilege
Infrastructure
- • SOC 2 certified data centers
- • Aligned with ISO 27001 security practices
- • Annual penetration testing
- • Regular security audits
- • DDoS protection
- • Web application firewall
Monitoring
- • 24/7 security monitoring
- • Intrusion detection systems
- • Automated threat response
- • Security incident logging
9.2 Employee Training. All employees with access to personal data receive regular training on:
- Data protection principles and regulations
- Security best practices
- Incident response procedures
- Confidentiality obligations
Security Disclaimer: While we implement robust security measures, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but commit to promptly notifying you of any breaches affecting your personal data.
Vulnerability Disclosure Program
We welcome security researchers to report vulnerabilities responsibly. Please report security issues tosecurity@nunterei.com. We conduct annual penetration testing and will acknowledge valid reports within 48 hours.
§11Third-Party Services
11.1 Service Providers. We work with trusted third-party services to operate our platform:
11.2 Third-Party Integrations. When you connect third-party services to your account, you authorize us to access and use information as permitted by those services' terms and privacy policies.
§12International Data Transfers
12.1 Cross-Border Transfers. Your personal data may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction.
Lawful Transfer Mechanisms
We rely on the following lawful transfer mechanisms for international data transfers:
- EU Standard Contractual Clauses: Commission Implementing Decision 2021/914 for EU data transfers
- UK IDTA/Addendum: UK International Data Transfer Agreement or UK Addendum to EU SCCs
- Adequacy Decisions: Transfers to countries deemed adequate by relevant authorities
- EU-U.S. Data Privacy Framework: DPF and UK Extension (when certified)
- Transfer Impact Assessments: We perform TIAs and apply supplementary measures
- Technical Safeguards: Encryption in transit (TLS 1.3) and at rest (AES-256)
12.2 Data Localization. Where required by law, we store and process data within specific jurisdictions. EU personal data is primarily processed within the EEA with appropriate safeguards for any transfers outside.
§13Children's Privacy (COPPA Compliance)
13.1 Age Restrictions. Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age.
Important Notice for Parents
If you believe your child has provided us with personal information without your consent, please contact us immediately at privacy@nunterei.com. We will take steps to remove such information and terminate the child's account.
13.2 Age Verification. We verify age during account creation and payment setup through:
- Age declaration during signup process
- Identity verification for payment processing
- Automated checks during account creation
- Immediate account deletion upon discovering users under 18
§14Marketing Communications
14.1 Marketing Preferences. We may send you marketing communications about our services, features, and promotions. You can manage your preferences:
Opt-In Communications
- • Newsletter updates
- • Product announcements
- • Educational content
- • Special offers
Always Sent (Transactional)
- • Account notifications
- • Payment receipts
- • Security alerts
- • Legal updates
14.2 Unsubscribe Options. You can opt-out of marketing communications by:
- Clicking the unsubscribe link in any marketing email
- Updating preferences in your account settings
- Contacting us at unsubscribe@nunterei.com
EU/UK Marketing Compliance
EU/UK Users: We send marketing emails only with explicit consent or under 'soft opt-in' where you purchased similar services and were given opt-out at collection. We comply with Privacy and Electronic Communications Regulations (PECR) and ePrivacy requirements.
§15Analytics and Tracking Technologies
15.1 Analytics Services. We use analytics to understand how our Service is used and to improve user experience:
PostHog Analytics
What we track:
- • Page views and navigation
- • Feature usage
- • User journeys
- • Conversion funnels
What we DON'T track:
- • Keystrokes or passwords
- • Payment card details
- • Private messages content
- • Sensitive personal data
15.2 Do Not Track Signals. We respect Do Not Track (DNT) browser signals. When DNT is enabled:
- We disable non-essential analytics tracking
- We don't load third-party marketing pixels
- We limit data collection to essential operations only
15.3 Social Media Features. Our Service includes social media features (share buttons, login options). These features may collect your IP address and set cookies. They are governed by the privacy policies of those platforms.
§16Data Breach Response Procedures
16.1 Breach Response Plan. In the event of a data breach, we follow a comprehensive response plan:
72-Hour Response Timeline
0-24 Hours: Detection & Containment
Identify breach, contain damage, assess scope
24-48 Hours: Investigation & Assessment
Determine affected data and users, evaluate risk
48-72 Hours: Notification & Remediation
Notify authorities and affected users, implement fixes
16.2 User Notification. If a breach affects your personal data, we will:
- Notify you within 72 hours of discovery
- Describe the nature of the breach
- Explain potential consequences
- Outline steps we're taking
- Provide recommendations for protection
- Offer support and assistance
Regulatory Notification Requirements
- • EU/UK: We notify supervisory authorities within 72 hours and affected users without undue delay when high risk
- • US: We follow state breach notification laws with timelines ranging from immediate to 30 days
- • California: Notice to AG required if breach affects 500+ CA residents
§17Privacy by Design Principles
17.1 Our Commitment. We implement privacy by design principles throughout our platform:
🔒 Proactive Protection
Preventing privacy issues before they occur through careful system design
⚙️ Default Privacy
Maximum privacy protection by default without requiring user action
🔍 Full Transparency
Clear visibility into what data we collect and how we use it
🛡️ End-to-End Security
Secure data throughout its entire lifecycle
17.2 Data Minimization. We only collect data that is:
- Adequate - sufficient to properly fulfill our stated purpose
- Relevant - has a rational link to that purpose
- Limited - not more than necessary
§18Automated Decision-Making and Profiling
18.1 AI-Powered Features. We use automated systems for certain platform features:
Automated Processing Areas
Newsletter-Advertiser Matching
AI analyzes compatibility between newsletters and campaigns
Human review available on request
Fraud Detection
Automated systems flag suspicious activities
Manual review before account actions
Content Moderation
Initial screening of user-generated content
Human moderators make final decisions
18.2 Your Rights. Regarding automated decision-making, you have the right to:
- Request human intervention in automated decisions
- Express your point of view about automated decisions
- Contest decisions that significantly affect you
- Opt-out of profiling for marketing purposes
Note: We do not make fully automated decisions with legal or similarly significant effects without human review.
§19Changes to This Privacy Policy
19.1 Policy Updates. We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.
How We Notify You of Changes
Material Changes: Email notification and prominent website notice at least 30 days before effective date
Minor Changes: Update to this page with revised date
Legal Requirements: Immediate updates as required by law with notice as soon as possible
19.2 Version History. You can view previous versions of our Privacy Policy by contacting privacy@nunterei.com.
19.3 Continued Use. Your continued use of our Service after changes become effective constitutes acceptance of the updated Privacy Policy. If you disagree with changes, please discontinue use of our Service.
§20Contact Information
20.1 How to Contact Us. For privacy-related questions, concerns, or to exercise your rights:
Data Protection Officer
dpo@nunterei.com
+1 (555) 123-4567
Available Mon-Fri, 9am-5pm EST
Privacy Team
privacy@nunterei.com
nunterei.com/privacy-request
Response within 48 hours
Mailing Address
Nunterei, Inc.
Attn: Privacy Department
c/o Registered Agent Solutions
1000 N West Street, Suite 1200
Wilmington, DE 19801
United States
Supervisory Authorities
EU residents may also contact their local data protection authority:
Find your local authority →§21Data Controller and Processor Roles
21.1 When Nunterei is the Controller. We act as the data controller for:
- Account registration and management data
- Platform operations and service delivery
- Payment processing and billing
- Fraud prevention and security
- Platform analytics and improvements
- Marketing and communications (with consent)
21.2 When Nunterei is the Processor. We act as a data processor when:
- Publishers share newsletter subscriber data for performance attribution
- Processing data on behalf of publishers for campaign performance metrics
- Handling data as directed by publishers for their business purposes
In these cases, the publisher remains the data controller and we process data according to their instructions.
Data Processing Agreement (DPA)
When we act as a processor, our Data Processing Agreement applies. The DPA includes:
- Details of processing activities
- Security measures and certifications
- Sub-processor list and notification procedures
- Data subject rights assistance
- Audit and inspection rights
View our DPA at nunterei.com/dpa
Sub-processors
We use the following sub-processors to deliver our services:
View our current sub-processor list at nunterei.com/sub-processors
We notify customers of sub-processor changes with 30 days advance notice.
Privacy Policy Acceptance
By using Nunterei's services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein. If you do not agree with our practices, please do not use our services.